Resolving issues that matter is a major challenge in our ambient society, where we have to navigate in the sea of information to deliver shared value.  Agile, analytic, big, intelligent, smart, sustainable data describe the potential for decision enhancement. Business processes have to be engineered accordingly.

Delivering shared value calls for innovations, engaged innovative design activities, with conversations to collectively identify locally relevant problems, with appropriate political, administrative and business decisions and with interventions to deploy localized solutions.

A range of global designs illustrates that conversational, Singerian inquiry in a pragmatist, abductive framework, evidently contributes to deal with local realities in a global arena, with international ambitions grounded in regional communities, with functional approaches to interdisciplinary themes, and with networks of public and private actors.

This COLLAGEN (Collective Learning and Agile Governance Environment) approach spans a rich arena of design guidelines. It provides a set of services for framing, collaboration and rehearsing the future, packed into decision apps and recipes for conversational inquiry. The approach supports smart governance for business engineering and engaged innovations, and delivers shared value to resolve issues that matter in society.  By Prof. Dr. Henk G. Sol